Here Are What Some of Our Customers Have to Say...
"Received the sinks this morning. They look
great!! I appreciate all your help. Of all of the
purchases I have made, no one has ever gone above and
beyond the call as Superior Bath!! In the words of
Crush (Finding Nemo), 'You Rock!!!'" David C. of
"Excellent product! BIG help in searching for the
package when Fedex lost shipment. wish all were like
"Faucet is IN & working Beautifully. Thanks again. I
will give you a GLOWING review of your service, should
you want it for use. If not, please know that I
appreciate all you did in getting this matter resolved."
Teresa F. of Jackson, WY
"I have just received my order and am very happy with
the way this unit looks out of the box." Jim T. of
"We love the faucet. I did see one just like it at expo for $498!!! I'm happy!!"
"Excellent product and very quick delivery! Very pleased with my purchase!"
"The faucets are beautiful and solid!! I can't wait to use them!"
"Wow! Beautiful, high quality faucets! Our bathroom remodel will be spectacular!"
"Forget Home Depot Expo...The quality and price of this product is AWESOME!!!"
"Excellent product and service, had minor problem that was resolved completely"
"I received the faucet yesterday and it was installed, working properly. Thank you so very much for your customer service. My plumber said the faucet was so beautiful, it was like jewelry." Alberta W. of Milwaukee, WI
"Thanks so much. I really appreciate your patience and flexibility. It is a pleasure." S.R. of Tyler, TX
"I received the sink It's Beautiful! Thank you." Amanda K. of Panorama City, CA
"Thanks for the great, fast service. They are even more beautiful than the pics!"
"Very positive--timely, product as described with all parts. Excellent quality."
"Great delivery time, and product was what we wanted. Would recommend to anyone!"
"Great looking panel at a great price. We are really pleased with this purchase"
"I purchased this faucet last week and received it this week. It is a beautiful faucet and I appreciate your excellent service." Wendy T. of Eureka Springs, AR
"Have a great holiday season & rest assured that after ordering on the net other products, well once payment received, their communication is lacking. The follow through from superior bath (so far :) is excellent & I'll have no problem letting other people (especially after they see it installed) know not only the great price but the follow through which in reality is even more important. Also, FYI, the young lady I placed the order with, whose name eludes me also as a representative of your company, well as I had concerns about the faucet, went above & beyond what was neccessary to satisfy my concerns." Len L. of Philadelphia, PA
"Item just as described. Rapid shipping. Haven't had a chance to install yet."
"Wow, thanks for the awesomely fast shipment. All four faucets and drains were on my doorstep this morning. The quality of the faucets and drains looks great, too! Those Waterfall faucets are amazing." Steve B. of Carson City, NV
"Great! Fast, beautiful item, would not hesitate to buy from them again. Thanks."
"I called yesterday and your agent was so helpful, I went ahead and ordered the vessel sink I had been looking at." Diane C. of Greenville, SC
"Excellent transaction. Everything as advertised. Very quick response."
"Thank you for shipping my order so quickly! I have already received it! I do a lot of business on line and it seems rare to get such quality service. Thank you again for such excellent service!" Jacqueline J. of Seattle, WA
"i wanted to let you know that i received my shipment yesterday i checked the boxes for content and damage and it appears everything is intact and parts list complete ... i thank -you for being so efficient and professional with your customer service .. i look forward to doing business with you in the future ... thanks again" Judy M. of Springfield, VA
"This one is even better than the other. "Faucet Envy" from my friends! Thanks!"
"Positive experience..quality product. Prompt service ..highly recommend!"
"Thank you for sending out the replacement faucet. I have installed it and it is working well. No more drips! Thank you so much for your help and for backing up your warranty." Beth R. of North Augusta, SC
"Thank you so much for your responsiveness. I got the screws and installed the fixtures. it looks wonderful. will be doing business again." Emmanuel A. of Chicago, IL
"Your products and prices are great, and your customer service has been outstanding. I love dealing with companies like yours." Mimi N. of Tigard, OR
"Sinks are lovely, didn't realize frosted on outside though. Quick ship!!"
shipment fast and extreme quality faucets..Excellent satisfied plus!!!!!"
"AMAZING! CAN'T SAY ENOUGH GOOD THINGS! THANK YOU!!!!!"
"thanks great sinks just what we wanted easy to work with company"
"excellent-excellent service I can't rave enough. Would gladly do business again"
"Fast shipping! Excellent service and fabulous faucet! 1,000% Satisfied!"
"I am very pleased with thie product and they type of service that I got. I am late-deafened and use a TTY to communicate with. The Customer Service person learned how to use the TTY and commuicated easily with me. This was a great advatage for me! The vessel is in perfect order and we are working on putting this together. I was assured that if I was not satisfied with the product that I could return it at anytime. Thank you!" Anne Marie K. of West Newton, MA
"I loved the vessel sink i purchased. It was just like the web site promised."
"Thanks for your concern in solving our plumbing problems. It's both a relief and a pleasure to deal with a customer service agent, who really is concerned about the customer. It's employees like yourself that makes your company succeed. Your help in this situation is greatly appreciated ." Rodney W. of Buena Park, CA
"I love looking at your product. I have not yet installed my vanity, but i will soon."
"You guys definitely had the fastest shipping and delivery speed. The delivery came nicely packaged with nothing broken unlike half the places I've ordered from. Keep up the good work." David D. of Scottsdale, AZ
"I'm thoroughly satisfied with the service and delivery. The only thing I could offer improvement on is to provide more detailed, illustrated installation instructions and parts descriptions."
"I just want to say thanks for the great service, it really is cool." Dan W. of Charleston, SC
"We'd like to thank you for the very promt answer to our order. The product (even though is made in China) looks absolutely beautiful and we can promise to you, that we will tell about your company as many people as possible. Once again thank you deserve a praise." Ivana and Oldrich U. of Santa Ana, CA
"You are more than welcome and actually another buddy of mines should be strolling through and buying an entire set. I told him about your outstanding customer service and willingness which comes from your heart, to make sure your customers are satisfied." Marcus S. of Hayward, CA
"The faucet has arrived; we are quite pleased with its appearance and my husband is impressed with the quality. I always try to use AmEx first; these comments were extremely small. Thank you. I will keep your company in my Favorites folder for home improvement projects. We always seem to have something going on." Nancy D. of Huntsville, AL
"The company and product surpassed our expectations. This was a difficult to find item, but it was available as described and reasonable in price".
"great item, works great, super price compares to local stores fast ship!!"
"We are building a new house in Iowa and two of the bathrooms are somewhat small. On 8/22/07, I ordered the Geneva and Milan vessel/vanity/mirror groupings from Superiorbath.com. They arrived today, 8/29/07, via FedEx Ground Shipping. Everything was packed like it was headed to the Smithsonian. I loaded the car and met our plumber at the construction site. We opened and inspected every piece. The faucets were even encased in soft cloth bags inside bubble wrap. He and I were both extremely impressed with the quality of every piece. The solid oak stained in dark mahogany is gorgeous. I had some questions prior to placing the order and spoke with Bonnie who promptly e-mailed me all the info I needed. I am SIMPLY THRILLED and intend to order more pieces. I can't wait for the walls to get finished so they can be installed!" Amy B. of Hiawatha, IA
"took a little while to receive, no instructions but a good experience."
"Even nicer than the photo, well packed, shipped promptly."
"I checked out the web site (at the time I didn't know it was spam), and since I only live 20 minutes from the store, I ended up going there and meeting Bonnie and Bernard. I eventually bought the Geneva, and I'm pretty pleased with my purchase, although I'm not sure I would order again. Upside: the products look solidly built, the pieces look really nice installed, and the medicine cabinet especially looks very nice. You can communicate effectively with them—Bonnie especially is very nice and helpful. The prices are very reasonable. The main problems: They were out of stock for the dark medicine cabinet, so I paid for it at the same time I paid for the rest of the Geneva set--they said it would be in the next shipment. After several weeks when I called, they told me it wasn't coming on this shipment, and would be here in the next one--a month later. After I moaned and groaned, they did call me the next day and said it was here, so who knows what happened. They also forgot the legs to my standing cabinet, and when I got them, the contractor said the legs looked like they didn't belong to the piece--we sort of had to gerry-rig it. Finally, the "free" drain stuff that came with the order didn't fit, so we had to buy new p-trap, etc. to fit.I think that on balance, I tend toward not repurchasing rather than repurchasing, simply because there were one too many challenges with the process. But having said that, I think that there are worse places from which to purchase, and overall, I'm pleased with my furniture. I really had a hard time finding what I was looking for (wenge colored wood, small footprint, mid-priced) from other businesses, I would add. As a side note, when I looked at a piece of Ronbow furniture at another store, the build quality looked similar (maybe not the same) to the superiorbath product. I’ve had the products installed for about two months now." Local Customer, CA
"I just had my vanity installed yesterday ("Bordeaux") model and I love it! Stephanie P. from Artisan Design Group, San Diego, had placed the order. I have to tell you that I had done an exhaustive search on the internet and it was a tremendous challenge to find a vanity small enough to fit into my very tiny bathroom that also offered storage as well as a beautiful modern design. It was more than I expected and I just wanted to e-mail to thank you for your help and tell you how very happy I am with it!" A. Heather B. of San Diego, CA
"Lightening fast delivery, well packaged, great quality!"
"Gorgeous item. Excellent transaction. Very prompt as well when I lost a part."
"Thank-you so much.........I was really nervous about buying on-line. But, your company has been absolutely wonderful...the initial salesperson was very knowledgeable, your customer service responded quickly and the technical support....well, what more can I say, but your immediate understanding of the problem and quick response time is "SUPERIOR"! You were able to figure out which piece we had a problem with and then able to get us the replacement quickly...." Barbara C., Etobicoke, ON
"Great item, My wife loves it. Quick and friendly transaction Thanks"
"I wanted to say thank you we received the new faucet and have already installed it. It works like a champ! Thanks for replacing it and for your total understanding. We really appreciate you going the extra mile and since my dad is a general contractor, I have told him about your company and I know he will patronize and give you the extra business you seek. I also have told all of my friends and relatives about you because everyone loves the sleek designs you offer." Jamie M. of Herndon, VA
"Thanks Bernard! Just wanted to let you know, thank-you very much. I ordered the antique bronze bathroom faucets back in April 08, they arrived while I was gone on holidays. My husband installed them in our new bathroom and they match up great with what we had already purchased for the tub and shower here in Alberta Canada. Your service was excellent as well as price including shipping was hundreds less than we would have paid for a comparable item here in Canada. We will shop again through superiorbath.com gladly!" Melinda R. of Viking, ON
"I am more than pleased with products: and, let me tell you I spent a lot of time on the Internet trying to find the best looking/most efficient vanity/bowl I could. You're the best. . I will be delighted to send photos of our installation to you so that people can view what is possible. . I love this particular model because you can clean beneath it. The extra long handles gives it a beautiful look. " Eiler H. of Great Falls, VA
"absolutely stunning faucet! unbelievable. what a deal!"
"We received our order and have not installed the item yet the contractor is still working on tiling our Bathroom every thing should be installed by the middle of next week, what we have seen so far as our order is concerned we will love it, Also we have given information to different contractors becouse they love what they have seen also the pricing is outstanding you will hear more from these contractors in the future. thank you we are trilled by our purchase from you". Wilhelmina J. of Matthews, NC
"Wonderful, wonderful, wonderful. Bought from before and will again many times."
"You have been great to work with – I am really impressed with the quality of the vanity I received, and with the speed of your customer service. I’ve started recommending Superior Bath to everyone here at work!" Ashley S. of Boise, ID
"I receied the order on time, the product was in great condition and I am very happy with my experience with the company".
"Beautiful bowl. Better then I was expecting. Great packing and quick turnaround."
"I appreciate your help , I am much pleased with the product and your service everything is exactly the way it was described to me. I will do business with your again. Thanks. " Mamoon L. of Richmond, KY
"I want to personally thank you on behalf of our whole family for really going out of your way to make good on the recent mishap. Your personal visit to our home was much appreciated for the exchange of the upgraded faucet. My husband was absolutely thrilled and very grateful your goodwill. He has told me that he will be posting Superior Bath onto the Google intranet sight with a very positive testimonial and high recommendation.
Thank you again for everything and we look forward to doing more business with you in the near future! (We still have one more bathroom to redo!!!)" Zarena M. of Redwood City, CA
"Fast, Efficient Shipping of expected product; repeat biz is recommended!"
"Rolando and I so appreciate your beautiful way of dealing with your customers - you and Bernard are truly a "class act." We will certainly recommend you to our friends, and hope to use your products when we remodel our bathrooms in Idaho - some time in the future." Bob R. of San Francisco, CA
"Hello, we have just installed the vanity and we are very happy with it, perfect fit for our bathroom." Wayne T. of Yardley, PA
"Wonderful transaction. Beautiful faucet arrived as promised on my door step!"
"Exactly as advertized super delivery, well packaged, will definately shop again"
"I received the Sink and Vanity 32" Espresso Contemporary Bathroom Vanity - Gotha and have to say how impressed I was with the packing of an item that has such an easy potential for damage. It was in perfect condition and I love the quality." Steven P. of Orland Park, IL
"Absolutely beautiful products! High class for modest cost. Recommend."
"There's a reason they are called 'Superior'bath.com!"
"We got it!!...thanks so much ...it was well worth the wait ...it is all intact and all hardware included ...thanks again and hope to do business with you in the future." Art and Roberta S. of Toms River, NJ
"My new vanity/vessels look beautiful, workmanship is A-grade adding a contemporary, stylish look in my new bathroom. My friends have only positive things to say about it."
"NICE. Great deal & quick shipping. Thank you! It's installed & we love it"
"Sink received on Saturday and all is well. Thank you for the speedy handling and great customer service. If I ever redo another bathroom you'll be the first to know - meanwhile I'll be sure to recommend you to our other do-it-yourself-ers!." Danie & Andrea R of Brooklyn, NY
"WOW!! FANTASTIC towel bar set. Great value! Super fast ship!"
"Just want you to know that we received the sinks yesterday, just a day and a half after I ordered them. Not only are the sinks beautiful, but they were really well packed, something I don't always see. I am a contractor and I have been ordering off the net for over 13 years now, and have never seen the service your company showed. I will be looking to your web site in the future, as I am so impressed." Cindy S. of Bend, OR
"What I received blows the pictures away- very happy with the quality!"
"Absolutely love my new vanity! Great communication and shipping was very fast!"
"Dear Sirs: In early 2008 we remodeled our bathrooms and bought most of our fixtures from Superior Bath. We are very pleased with the appearance and quality of the items we received. All of our guests are amazed and surprised by the appearance and functionality of our bath fixtures, specifically the HM-506 fixture in our powder room and the DA-3101 bathroom faucet." Russ J. of Pawleys Island, SC
"nice, fast intl shipping"
"GREAT COMMUNICATION & MADE SURE I WAS SATISFIED W ITEM. THANKS"
"Prompt shipping, great communication, item exactly as described. A+++ seller!"
"Excellent seller, fast shipping, item arrived intact and as described"
"fabulous seller. received next day, excellent service"
"We installed the part, all seems to be fine. As soon as the second part comes to the office today, I will send back to you. I cannot tell you how appreciative I am on your efficiency and assistance. You have been wonderful to work with and look forward to working with you in the future." Maggie E. of West Bloomfield, MI
"Worked with me on the price and the bars look great, thank you."
"This product arrived exactly as depicted. It was well packaged and pleasing."
"nice quality, good adjustable shower head, (remember to use enclosed washers) A+"
" I just wanted to let you know the vanity I purchased from you is wonderful. It is such good quality. I feel like I got a fantastic deal. Thanks." Marylin H of Corpus Christi, TX
"It was a pleasure doing business with you. My contractor was impressed with the style and quality of the pieces I bought and asked for your contact information for himself. I was happy to give it to him." Nancy. J of Kenosha, WI
"OUTSTANDING!!!! For both service and product!!!! Thank You!!!!"
"It was quite a job to look for a right vanity set to fit our bathroom, but we are so pleased to find this set through you, with your good customer service, it plays a roll, your idea and suggestion is well taken. We even have so many compliments on our vanity set, stylish design and high quality product. This is exactly what we were looking for" Brenda S of Hayward, CA
"Vanity better than described. Well packaged and arrived in a timely manner"
"way better than average item, simple packaging with an excellant price."
"Just wanted you to know that we received our delivery on Wed. and opened the linen tower first. It's beautiful. Thanks Bonnie for your time and effort. It was well worth the wait!" Jennifer and John B of Houston, TX
"Looks just as good as a Grohe.. Thank you!"
"I found their products intially online at craigs list. After looking through the superior bath web site, I not only found the double vanity I was looking for, but also that it was made of environmentally friendly products and quality hardwood (watch out for others that contain MDF). Their sales associates were friendly and gave me the time I needed to make my decision. Best of all, the product was in-stock! Installation was easy and Superior Bath was available to answer my questions. You can not beat the personal service of Superior Bath." Shane M of San Ramon, CA
"Such friendly and helpful people! We bought an amazing vanity and a 3-part medicine cabinet with mirrors. We would definitely recommend SuperiorBath as they have unique products and great service!" Alice M. of Fremont, CA
"Great prices, friendly and helpful sales people. Great quality products at a fraction of the price in high end stores. Very nice, modern design products. If I ever did a remodel I would get everything from them." Bill A. of San Francisco, CA
"Thanks SuperiorBath! Your service was friendly, fast and your prices are
fair. I searched online for several days and I could not find a sink I
liked for a reasonable price until I came across your site. It also
helped that you had a showroom in my hometown instead of having to
depend on online pictures. I will recommend you to my friends and family
and will definitely be back if the need arises! Btw my bathroom looks
great with the vessel sink and faucet we purchased. Thanks again!" C.N. of Hayward, CA
"We were remodeling our small bathroom and needed a beautiful high
quality vanity with medicine cabinet and shelf. We of course had no real
budget for that. We looked everywhere to find something we could
afford. While searching we found Superior Bath on a craigslist ad. We decided to take a chance and drive from San Francisco to Hayward to Superior Bath. Wow, we were so glad we did. We got a banana wood vanity with a porcelain sink, matching medicine cabinet, and shelf at a fraction of what we we saw at other places and online. They had the product there in the warehouse! We drove home with it. One of those great experiences that is so rare. We lucked out. If you are looking for bathroom furniture go to this place first. trust me." Rick R. of San Francisco, CA
"The bottom line: Their products are beautiful and competitively priced, and their staff are friendly, knowledgeable and helpful.
If you'd like to know more: We recently purchased a beautiful vanity for a guest bathroom from SuperiorBath, after checking them out online and admiring their attractive selection of products and reasonable prices, and then visiting their showroom. (Although we live near Hayward, it's also conveniently located for those on the Peninsula, as they are right off 92.) Although the showroom is not very large, most of their inventory, I believe, is on display. I was a little hesitant to make such a big-ticket purchase from a website alone, so it was great to be able to see their products in-person also. Bonnie was very friendly and helpful without being pushy. As it happened, we had measured our guest bathroom incorrectly (sigh), so I had to email Bonnie after we'd already purchased our vanity to exchange it for a smaller one. She took care of it right away. (I did not need to go in in-person to make the adjustment, which was a huge plus, since I have very young children to cart around.) We were able to use the extra money, as the smaller vanity was cheaper, toward a later purchase of some wonderful hardware as well as a beautiful mirrored medicine cabinet. When I stopped by one day in order to make sure I liked the color of the smaller vanity we ended up buying, Bonnie's co-worker, who has also been extremely nice, cheerfully took me into their warehouse in the back and opened a crate so that I could see it (as it was not currently on display in the showroom). That was much appreciated! Finally, it turned out that they somewhat undercharged us for the additional items we'd purchased later, yet SuperiorBath did not ask us to pay the difference (even though they were the ones who caught the mistake--we hadn't realized it). That to me is the height of professionalism and courtesy. I would certainly recommend them again if you are looking for beautiful, well-constructed vanities, sinks and countertops, bath hardware, and more. When we remodel our master bath in the future, we will definitely be returning to SuperiorBath. Hopefully they will mistakenly undercharge us again...just kidding Bonnie! ;-)" Danielle M. of Fremont, CA
"I would highly recommend Superior Bath. I remodeled two bathrooms using
their products. The staff worked with me, made suggestions, and I
discovered the prices were far lower than similar stores in the San Jose
area. The contractor was so happy with the outcome, he uses my
bathrooms in his online advertisement. http://www.extrememakeoversinc.com/index2010.html" Carl K of Morgan Hill, CA